Privacy Policy
We respect your privacy and are committed to protecting the personal and business information shared with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our B2B multi-vendor platform, services, and related features.
By using our platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Business & Personal Information
- Name, designation, company name
- Email address, phone number
- Billing and shipping addresses
- GST, tax, or other business identification details
- Vendor onboarding and compliance details
b. Account & Transaction Information
- Login credentials (securely encrypted)
- Orders, bids, invoices, payments, and transaction history
- Vendor product listings, pricing, and inventory data
c. Technical & Usage Information
- IP address, browser type, device information
- Pages visited, actions taken, and interaction data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
- Create and manage user and vendor accounts
- Facilitate B2B transactions between buyers and vendors
- Process payments, invoices, and settlements
- Communicate updates, notifications, and service messages
- Improve platform functionality and user experience
- Prevent fraud, misuse, and unauthorized access
- Comply with legal, regulatory, and tax obligations
3. Information Sharing & Disclosure
We do not sell personal or business data. Information may be shared only in the following cases:
- Between Buyers & Vendors: Limited information required to complete transactions
- Service Providers: Payment gateways, logistics partners, IT and hosting providers
- Legal Compliance: When required by law, regulation, or legal process
- Business Transfers: In case of merger, acquisition, or restructuring
All third parties are required to maintain confidentiality and data security.
4. Data Security
We implement appropriate technical and organizational security measures to protect information against unauthorized access, alteration, disclosure, or destruction, including:
- Secure servers and encrypted communications
- Role-based access control
- Regular security audits and monitoring
However, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain information only for as long as necessary to:
- Fulfill business and contractual purposes
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Data may be anonymized or deleted upon account termination, subject to legal obligations.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable essential platform functionality
- Analyze usage and improve performance
- Enhance user experience
You may control cookie preferences through your browser settings.
7. User Rights
Depending on applicable laws, users may have the right to:
- Access, update, or correct their information
- Request deletion of personal data
- Withdraw consent where applicable
- Object to certain data processing activities
Requests will be handled in accordance with applicable legal requirements.
8. Vendor Responsibilities
Vendors are responsible for ensuring that any buyer data they access is used strictly for order fulfillment and business communication, and not for unauthorized marketing or misuse.
9. Children’s Privacy
Our platform is intended strictly for business use. We do not knowingly collect data from individuals under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting. Continued use of the platform after changes indicates acceptance of the updated policy.
11. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or data practices, please contact us at:
care@kansokart.com
